App Issues
Updated Jun 2, 2026Notifications Not Working
If you are not receiving notifications from MOGO Wiki Tools, both device settings and app settings may need to be checked.
Check device settings
Make sure notifications are enabled for MOGO Wiki Tools in your iPhone or Android notification settings.
Check app settings
Open MOGO Wiki Tools and confirm that notifications are enabled for the features you care about, such as reward links or event alerts.
Common reasons notifications fail
- Notifications are disabled on your device
- App notification permissions were denied
- Battery saver or focus mode blocked delivery
- You are signed out of the app
- You are using an older app version
- The notification was delayed by the device or network
Try this
Update the app, reopen it, confirm you are signed in, and check your notification settings again.
Still not working?
Open a support ticket and include your device type, app version, and which notifications you expected to receive.