App Issues
Updated Jun 2, 2026Website or App Loading Slowly
Slow loading can be caused by your device, internet connection, temporary service issues, or high traffic.
Try these steps
- Check your internet connection
- Switch between Wi-Fi and cellular data
- Close and reopen the app
- Restart your device
- Check for app updates
- Try again in a few minutes
High traffic periods
During major Monopoly GO! events, Golden Blitz, new album launches, or popular reward link drops, traffic may be higher than usual.
Contact support
If the app or website is consistently slow, open a support ticket and include your device, location if relevant, and what page or feature is slow.